Terms of Service

1. Agreement to Terms

By accessing or using Korex Marketing's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services. These terms apply to all users, including visitors, customers, and anyone who uses our services.

2. Description of Services

Korex Marketing provides done-for-you local marketing services for small service businesses. We plan, launch, and manage marketing campaigns on your behalf. Depending on your plan and needs, our services may include:

Local search engine optimization (SEO) and Google Maps visibility
Google Business Profile setup, optimization, and ongoing management
Paid ads management on Google (including Local Services Ads) and Meta (Facebook and Instagram)
Review generation, review request campaigns, and review replies
Social media posting on your business accounts
Email and text message campaigns to your customers and leads
Campaign landing pages and call tracking phone numbers
Monthly reporting on calls, leads, rankings, and ad spend, plus a monthly check-in

3. Client Responsibilities

To receive our services, you agree to:

Be at least 18 years old and authorized to act for your business
Provide accurate, complete, and current information about your business, services, pricing, and licensing
Give us the access we need to your Google, Meta, Business Profile, and other marketing accounts
Review and approve campaigns, ad copy, offers, and landing pages in a timely manner
Confirm you have consent to contact any customer lists you provide for email or text campaigns
Keep your own business licenses, insurance, and legal obligations in good standing

You are responsible for the accuracy of the claims, offers, and guarantees you ask us to advertise. Delays in providing information, access, or approvals may delay your campaigns.

4. Service Plans and Billing

4.1 Managed Marketing Service

Korex Marketing provides a done-for-you managed marketing service. We build, run, and optimize your local marketing based on the goals, service area, and information you provide about your business.

4.2 Pricing

Our management fee is offered on two plans:

Monthly Plan: $197/month - Includes management of the services described above, landing pages, call tracking, monthly reporting, and support. No setup fee and no long-term contract. Cancel anytime.
Annual Plan: $1,970/year (equivalent to ~$164/month) - Includes everything in the Monthly plan, billed annually. Save $394 per year compared to monthly billing.
Ad Spend: Not included in our fee. If you run paid ads, ad spend is billed by and paid directly to the ad platform (such as Google or Meta) using your own payment method.

4.3 Billing

Your management fee is billed when your service begins. Monthly plans are billed at $197 in advance each month. Annual plans are billed at $1,970 in advance for the year. You authorize us to charge your payment method on file for all fees. If payment fails, your service may be paused until payment is resolved.

4.4 Refunds

Management fees are non-refundable, including for partial months or unused portions of a billing period. Ad spend is paid directly by you to the ad platforms and is not refundable by Korex Marketing; any credits or refunds for ad spend are handled under that platform's own policies.

4.5 Cancellation

You may cancel at any time by contacting support. Cancellation takes effect at the end of the current billing period. We will continue managing your marketing until then, and afterward we will pause any campaigns we manage and remove our access to your accounts.

5. Acceptable Use

You agree not to use our services for any unlawful purpose or in violation of our Acceptable Use Policy. Prohibited activities include but are not limited to:

Running illegal, false, or deceptive advertising
Advertising services you are not licensed or qualified to provide
Infringing on trademarks, copyrights, or other intellectual property rights
Sending texts or emails to people who have not given the required consent
Violating the advertising policies of Google, Meta, or other platforms
Posting fake reviews or offering incentives for reviews in violation of platform rules

6. Ownership

6.1 Your Accounts and Data

You own your ad accounts, Google Business Profile, social media accounts, customer lists, and the data in them. Where possible, accounts are created in your name, and we access them as a manager or user. If you cancel, you keep your accounts and their history.

6.2 Your Content

You retain ownership of the logos, photos, and other materials you provide ("Your Content"). You grant Korex Marketing a non-exclusive license to use Your Content solely to provide our services to you, and you confirm you have the right to use it.

6.3 Work We Create

Ad copy, posts, and creative published to your accounts are yours to keep. Korex Marketing retains rights to its internal tools, processes, templates, and landing page frameworks, which are provided for use during your service only.

7. Termination

We may pause or end our services at any time if:

You violate these Terms of Service or our Acceptable Use Policy
Your payment method fails and remains unresolved
We are required to do so by law or by an ad platform's policies
You do not provide the access, information, or approvals we need to perform the services

Upon termination, we will stop managing your campaigns, pause any ads we manage, and remove our access to your accounts. You may request a copy of your reports and campaign data within 30 days of termination.

8. No Guarantee of Results; Disclaimers

Marketing results depend on many factors outside our control, including your market, competition, pricing, reviews, and how you handle calls and leads. We do not guarantee any specific search rankings, ad performance, number of calls or leads, or revenue. Search engines and ad platforms set their own rules and may change them, or reject, limit, or suspend ads and accounts, at any time. Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Korex Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Your use or inability to use our services
Any unauthorized access to your accounts or content
Any interruption or cessation of our services
Any action, outage, policy change, ad disapproval, or account suspension by a third-party platform such as Google or Meta

Our total liability shall not exceed the management fees you paid to Korex Marketing (not including ad spend) in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Korex Marketing, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, your violation of these terms, or your violation of any rights of another party.

11. Changes to Terms

We may update these Terms of Service from time to time. If we make material changes, we will notify you by email or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of our services after the changes become effective constitutes acceptance of the new terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be resolved in the courts of the applicable jurisdiction.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]
Website: Contact Form